Shipping & Returns

Shipping Policy

We process all orders within 1–3 business days. Once shipped, delivery times are as follows:

• Standard Shipping: 5–7 business days
• Expedited Shipping: 2–3 business days
• Overnight Shipping: 1 business day

Orders are shipped Monday through Friday, excluding holidays. You will receive a tracking number via email once your order has shipped.

Returns Policy

We want you to love everything you receive from Helene Store Divine. If you are not completely satisfied, we accept returns within 14 days of delivery, provided that:

• Items are unused and in their original condition
• Items are in their original packaging
• Fragrances must be unopened and sealed

How to Return

To initiate a return, please contact us at hello@helenestorediviine.com with your order number and reason for return. Our team will guide you through the process.

Please note: Sale items and final sale items are non-refundable.

Thank you for shopping with Helene Store Divine! 👑